Privacy Policy

Vegastars values your privacy. This page explains how we collect, use and protect personal and technical information when you create an account, deposit funds, play games or contact support. It covers the types of data we hold, why we process it, how we secure it, cookie and tracking practices, and the rights you have over your information. Read this policy to understand data handling for account verification, payments, gameplay history and marketing preferences, and how to request access, correction or removal of your personal data.

Information we collect

We gather three main categories of data to operate account and gameplay services.

Personal data

Name, date of birth, email, phone number, address and identity documents provided for verification. This information is required to open and verify an account and to meet legal obligations.

Technical data

IP address, device type, browser, OS, session logs and location (based on IP). Technical data helps deliver games, detect fraud and keep the site secure.

Transactional data

Deposit and withdrawal records, payment method details (processed by payment providers), bet history, wins and losses, and bonus usage. Transactional data supports payments, reporting and account statements.

How we use information

Account setup and identity verification. Payment processing and anti-fraud checks. Service delivery such as game access, balance updates and customer support. Compliance with legal and regulatory obligations. Limited marketing where you opt in - promotional emails or messages can be turned off in account settings.

Data protection and security

We protect data using industry-standard encryption for transmissions and secure storage systems. Access is restricted to authorised personnel and third-party processors under contract. Regular backups and security reviews are applied. We work with external providers for payments, identity checks and analytics who are required to meet data protection standards.

Cookies and tracking technologies

Cookies and similar tools support essential functions, session management, analytics and personalised offers. You can block or delete cookies via your browser settings. Some features may not work if cookies are disabled. Third-party analytics and advertising partners may set cookies on their services.

Your rights

Access and correction

You can request a copy of personal data we hold and ask for corrections if details are inaccurate. Requests can be made via your account or support channels.

Deletion and restriction

Where permitted by law, you may request deletion or restriction of processing. Certain records needed for compliance or dispute resolution may be retained for legal periods.

Objections and withdrawals

You may object to direct marketing or withdraw consent for specific processing activities. Changes to marketing preferences can be made in account settings or by contacting support.

Data sharing and third parties

We share data with payment processors, game providers, identity-verification services, analytics vendors and legal authorities when required. Third parties process data under contract and are permitted to use it only for specified purposes.

Updates to this policy

We may update this policy to reflect changes in services or legal requirements. Any changes will be posted on this page with an updated effective date. Check the policy periodically for the latest information.